At AJR Couture, we are committed to ensuring the highest level of service. Whilst we hope you are delighted with your order, we do not offer any return or exchange under normal conditions. We only offer Conditional Exchange if you face quality issues with the product.
If you find the product faulty in terms of its quality or the work done, you have to get back to us within 48 hours of delivery. After you generate a query, the Quality Department of the Company will look into the issue and get right back to you. After reviewing the product, we may offer you an Exchange or store credit for future purchases in case of any major fault.
Order Cancellation:
You may cancel your unstitched article order at any time before the shipping process. After the shipment of your order, you will receive an email with a tracking number against your order.
*AJR Couture reserves this right of cancelling your order for the reasons including, unavailability of stock, declined in payment or the inaccuracy of pricing.
*The stitched collections pret orders/ stitched orders of unstitched collections can't be cancelled once they are processed. These are made to order products and can't be cancelled.
*mentioned days means buisness days in which saturdays and sundays are not included
*mentioned time is the avergae processing time, the more 3 to 4 days margin may come due to any technical issues.
*There will be no return and exchange on sale articles.
